GENERAL CLEANING ADVICE
With proper care
and maintenance, our Rugs should last for years. These cleaning and
maintenance guidelines guidelines to keeping the floor covering looking
No warranty is expressed or implied.
We recommend that you vacuum or sweep your rug regularly to keep it clean and to prevent the pile of the rug from flattening from being walked on. If you have purchased a shaggy rug we would recommend that you shake the rug or vacuum it using a nozzle attachment due to the longer pile of these rugs. If you have a powerful vacuum cleaner with strong suction we recommend that you do not use it on full power on wool and shaggy rugs as it may loosen the yarn. Most light dirty marks can be cleaned with a damp cloth. Do not machine wash steam clean your rug (unless the label on the back of the rug instructs that you can do so).
We recommend that Professional cleaning should be via the dry cleaning method only. Never utilize hot water extraction or wet shampooing procedures which can cause shrinkage.
For Shag Rugs and Wool Rugs, You should vacuum your carpet regularly using an upright vacuum cleaner (but no teeth or combs). For everyday cleaning, simply shake the rug to remove loose dirt and fluff pile. We advise against use aggressive vacuum cleaners with rotating brush heads, as this will overly stimulate the loose yarn.
Periodically rotate your rug every six months to alter the traffic pattern on your rug's surface. This will also help with preventing timber floors from having uneven discolouration.